The rules and guidelines for using the Shape platform.
Last updated: April 1, 2026
By accessing or using Shape, you agree to be bound by these Terms of Service. If you do not agree, you may not use the platform. These terms apply to all users — clients, trainers, nutritionists, and gym partners.
You are responsible for maintaining the security of your account and all activity under it. You must provide accurate information when creating an account and keep it up to date.
Shape connects clients with trainers and nutritionists through monthly subscriptions. By subscribing, you agree to the following:
If you join Shape as a trainer or nutritionist, you agree to:
Shape reserves the right to remove any provider who violates these terms or receives repeated complaints.
You are responsible for the content you create, upload, or share on Shape. You agree not to:
Shape Score points are earned through platform activity and can be redeemed for rewards. Points have no cash value and cannot be transferred or sold. Shape reserves the right to modify the rewards program, point values, or redemption options at any time.
The Shape platform, brand, logo, and all original content are owned by Shape. Trainers and nutritionists retain ownership of their programs and content but grant Shape a license to display and distribute it through the platform.
You may not copy, reproduce, or redistribute any Shape-owned content without written permission.
Shape is a platform that connects fitness professionals with clients. We do not provide medical advice, diagnosis, or treatment. Always consult a qualified healthcare provider before starting any fitness or nutrition program.
Shape is not responsible for the quality, accuracy, or safety of programs created by individual trainers and nutritionists. Users engage with providers at their own discretion.
To the maximum extent permitted by law, Shape shall not be liable for any indirect, incidental, or consequential damages arising from your use of the platform. Our total liability is limited to the amount you paid to Shape in the 12 months prior to the claim.
We may suspend or terminate your account if you violate these terms. You may also delete your account at any time by contacting support. Upon termination, your access to the platform and any active subscriptions will end.
We may update these terms from time to time. When we make changes, we will revise the "Last updated" date. Continued use of Shape after changes are posted constitutes acceptance of the revised terms.
Questions about these terms? Reach out through the contact page or email us at legal@shapestartsnow.com.